5 Common Mistakes to Avoid When Ordering Custom Pallets

Custom pallets aren’t just about dimensions; they’re about getting the right fit for your product, operation, and budget. But when details get missed, businesses can end up with delays, added costs, or pallets that simply don’t work.

Whether you're ordering your first set or refining an existing supply, here are five common mistakes to avoid when ordering custom pallets:

Mistake No. 1: Not Providing Accurate Load Details

One of the most common mistakes is underestimating the weight or load distribution your pallet needs to handle. Overloading a pallet that wasn’t built for your actual load can lead to damage, safety issues, and product loss.

Pro Tip: Always provide accurate load weight, product dimensions, and how the pallet will be handled (i.e. forklifts, pallet jacks, etc.).

Mistake No. 2: Ignoring Storage and Shipping Conditions

Will the pallets be stored outdoors? Are they shipping across long distances or internationally? Moisture, temperature, and transport conditions all affect which materials and treatments your pallets should have.

Why it matters: The wrong materials or finishes can cause mold, warping, or early breakdowns, especially in humid climates like South Florida.

Mistake No. 3: Using the Wrong Pallet Size for Your Product

Custom doesn’t mean one-size-fits-all. Businesses often assume standard dimensions are “close enough,” which can lead to wasted space or unstable stacking.

How to fix it: Share your product sizes, how they’re packaged, and how many units per pallet you need. Your pallet supplier will recommend the right size and configuration for safety and efficiency.

Mistake No. 4: Overlooking Compliance Requirements

If your pallets are shipping internationally or handling food, pharmaceuticals, or other regulated goods, they must meet specific compliance standards, such as ISPM-15 heat treatment for export.

Pro Tip: Avoid delays and fines by making sure your pallet supplier understands your industry’s requirements.

Mistake No. 5: Not Choosing the Right Pallet Supplier

The right supplier doesn’t just build pallets, they keep your business moving. Late deliveries, missed details, or inconsistent quality can create serious disruptions.

What to look for:

• Do they deliver on time?

• Can they scale with your business?

• Are they responsive when issues come up?

Pro Tip: Working with a local supplier like M2 Pallets can reduce delivery times, lower shipping costs, and make last-minute changes easier to manage.

Need Custom Pallets in South Florida?

M2 Pallets designs and delivers high-quality, custom-built pallets for businesses across Miami-Dade, Broward, Palm Beach, and surrounding areas. Get in touch today to request a quote or schedule a service. We’ll help you find the best pallet solution for your products, your budget, and your timeline.